Clotare.

Privacy Policy

Effective Date: October 2024

1. Introduction

Clotare ("we," "us") respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the Personal Data Protection Act (PDPA) of Singapore.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when booking a service or contacting us. This includes:

  • Name and NRIC/Passport number (for booking verification)
  • Contact information (email address, phone number, mailing address)
  • Payment information (credit card details via secure processors)
  • Travel preferences and dietary restrictions

3. How We Use Your Data

We use the information we collect to:

  • Process your bookings and payments.
  • Communicate with you regarding your trip itinerary.
  • Send you promotional information (only if you have opted in).
  • Comply with legal obligations in Singapore.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights.

6. Contact Us

If you have any questions about this Privacy Policy or wish to withdraw your consent for the use of your personal data, please contact our Data Protection Officer at:

Clotare Data Protection Office
10 Collyer Quay, Ocean Financial Centre
Singapore 049315
Email: [email protected]

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